How it works:
Sign up for PollVaultr1. Create a Customer Feedback Survey in Seconds
Simple interfaces and template questions to get you started
PollVaultr includes an intuitive online tool for writing your own surveys, including industry-specific template questions and suggestions to get the most meaningful feedback. Add customized questions for your business, collect customer email addresses and suggestions, and upload your logo and branding.
2. Get Feedback from more of your Customers
Collect Surveys on an iPad in your Business or Event
PollVaultr allows you to collect feedback from over 15% of your customers, a fraction not even remotely achievable with paper or email-based feedback methods.
Customers have fun giving feedback on an iPad
With PollVaultr, surveys are a positive experience for the customer. Rather than wading through page after page of an online survey, customers can give feedback in just 5 touches, and while the experience is still fresh in their minds.
Instant follow-up
PollVaultr lets you instantly send follow up emails to your most and least satisfied customers, allowing you to increase reviews on Yelp or TripAdvisor, collect more "likes" on Facebook, or simply reach out to more of your customers.
3. Understand your Customers and Track your Progress
Monitor Improvements Over Time
PollVaultr gives you weekly email updates so you can track your progress and see how customers respond to changes.
All our reports and visualizations update in real time, so you can quickly identify problems as they arise.
Learn what Matters
PollVaultr finds correlations in responses to help you identify the greatest improvements and explain why your customers say what they say, allowing you to make more of them into evangelists of your services.
Compare results from multiple locations against each other, so you can judge which of your store locations or employees is doing best.
